shipping
BACKORDERS
*We do not accept international orders at this time.
HOLIDAY SHIPPING
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available.
Please be aware of the following HOLIDAY SHIPPING DEADLINES when ordering. *Please note that due to the high order volume during the holiday season, transit times are not guaranteed.
Please be aware that our facility are not allergen or gluten-free. Our products may contain or come into contact with common allergens, such as wheat, tree nuts, and/or sulfites . While we take steps to minimize risk and safely handle the spices and teas, please be advised that cross contamination may occur.
PROCESSING TIME
Please allow 1-2 business days for your order to process. Once your order ships, your selected shipping method will start and you will be provided with your tracking number via email.
R
ETURNS AND R
ONLINE 100% SATISFACTION GUARANTEE:
We strongly believe in our products and want every customer to be satisfied. This is the reason for the Deipno® Guarantee.
Please note that due to health and safety concerns, we do not accept returns. The Deipno® Tea & Spice Blends cannot be held responsible for lost or stolen packages, delays in shipping due to weather conditions, customs, incorrect shipping addresses, or missing shipping information.
PRIVACY POLICY CHANGES
If we make any changes to the Privacy Policy, the changes will be posted in this document. We reserve the right to add, remove or change any portion of this policy at any time. Changes become effective immediately upon posting unless otherwise specified. In the event of a material change in our policy, we will also post a notice on our home page for a minimum of 30 days.
efunds
FOR DEFECTIVE OR DAMAGED ITEMS:
Please contact support deipno@blessed-food.com with any inquiries or issues regarding your order. We'd be happy to connect with you.
PR
IVACY POLICY
PERSONAL INFORMATION
We do not collect any personal information while you are simply browsing our website.
If you decide to order products through our website, then we will need certain information (name, address, phone number, etc.) in order to be able to process the order. We do not sell, trade, rent or give this information to anyone else. We may hire another company to provide certain services (such as shipping or fulfillment), and will only share the personal information they need to provide the services for which we contract. Such companies are required to maintain the confidentiality of any such information.
EMAIL ADDRESSES
You may choose to provide an email address at the time of order, which will only be used for order communication. We do not use these addresses for any other reason.
If you choose to join our mailing list, you must provide an email address. We use a double opt-in procedure, so you will receive an email confirming your subscription. If you wish to no longer receive our newsletters, please follow the unsubscribe instructions on the most recent email newsletter.
CREDIT CARD INFORMATION
Credit card numbers are only required when placing an order. We retain the information long enough to get an approval for the amount of the sale from your credit card issuer and then the credit card number is deleted. During the approval process we transmit only the information required to obtain the approval, and we work only through recognized banking and financial institutions. The final four digits of your credit card number may be retained with your order information to assist with inquiries about your order.
CHILDREN'S POLICY
Children under 13 are not permitted to create an account on deipnoblends.com If you are a parent or guardian who believes we have information pertaining to a minor, please contact us using the information below, and we will take prompt action to remove that information from our files.
PRIVACY POLICY CHANGES
If we make any changes to the Privacy Policy, the changes will be posted in this document. We reserve the right to add, remove or change any portion of this policy at any time. Changes become effective immediately upon posting unless otherwise specified. In the event of a material change in our policy, we will also post a notice on our home page for a minimum of 30 days.
